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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Weekend Camper

September 2, 2026

5  out of  5
rating by Weekend Camper
"I emailed Brodie Friday morning and if it was not for a hold up on my side we would have had new insurance Friday afternoon. We received excellent customer service!"
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Craig Hardin

September 1, 2026

5  out of  5
rating by Craig Hardin
"Brodie and her staff have great customer service! Always timely, accurate and helpful!"
We responded:
"Thanks for the review, Craig! These are our goals- happy to have achieved them for you!"
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Angelina Blankschen

August 26, 2026

5  out of  5
rating by Angelina Blankschen
"Thank you Brodie for your assistance and diligence. A pleasure to work with-5 stars!!!!!"
We responded:
"Thank you for the review!"
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IM Out Exploring

August 22, 2026

5  out of  5
rating by IM Out Exploring
"Brodie and the team here have been very helpful and wonderful to deal with in my various experiences with them"
We responded:
"Thanks for the review, Isaac! "
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Dan Fitzgerald

August 20, 2026

5  out of  5
rating by Dan Fitzgerald
"Great service"
We responded:
"Dan- it was a pleasure getting your policies all set up! Look forward to working with you!"
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Katherine Loomba

August 19, 2026

5  out of  5
rating by Katherine Loomba
"Very helpful and responds quickly!"
We responded:
"Thanks, Katherine! :)"
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Brenda Gould

August 17, 2026

5  out of  5
rating by Brenda Gould
"My experience (s) with Brodie and Megan have been pleasant and efficient!!!
Very good about return calls and all correspondence also...
I couldn't ask for a better agency that I use in West Lebanon, NH
Thank You for continued service ..."
We responded:
"It's always a pleasure chatting with you, Brenda! Thank you for the kind words!"
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Elizabeth Roberts

August 12, 2026

5  out of  5
rating by Elizabeth Roberts
"While working with Brodie and her team, I was met with confidence, professionalism, courtesy, and friendliness. They worked with me on quotes for not only myself and my husband, but also my newly licensed daughter I cannot say anything bad about the experience I’ve had with Brodie and her team."
We responded:
"Thanks so much, Elizabeth! Looking forward to working together!"
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C Orsi-Lirot

July 22, 2026

5  out of  5
rating by C Orsi-Lirot
"Used Megan Dukeshire Who was extremely knowledgeable and patient and detailed oriented for our rather complicated situation. We use State Farm for house insurance valuable, personal property and liability. They’ve been great. We had a claim. I think it was our first winter up here so almost 5 years ago and had no idea what to do because it was my first claim. the adjuster was fantastic. Not that I’m promoting making claims but if you have to make a claim, hope that you got the Adjuster I did because he made my life very easy. Highly recommend"
We responded:
"Thank you so much for recognizing all of Megan's hard work! She's wonderful and I'm lucky to have her on my team!"
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Vivek Sagar

July 18, 2026

5  out of  5
rating by Vivek Sagar
"Brodie was very prompt and helpful with navigating the renters insurance."
We responded:
"Thanks, Vivek! My office strives to be prompt!"
Profile photo of S

S

July 10, 2026

5  out of  5
rating by S
"Took way to.long. They didn't know where my vehicle was for over a week. Very limited correspondence until the rental was about to expire. I NEVER talked to Brodie..not once. Seriously considering going to another insurance. Update..July of 26. I've stuck with them. They worked very hard and diligent on my case. Very happy and satisfied. They definitely redeemed themselves. So all is good."
We responded:
"Hi Scott- sorry to hear you had an unsatisfying claims experience. Unfortunately claims are handled outside of the agency itself in a separate department. I wish you had reached out so I could have jumped in to make this process smoother. I’d reach out to call you, but not sure on your last name. Would love to have a conversation if you want to call the office- 603-727-9440"
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Suzanne Johnson

July 5, 2026

5  out of  5
rating by Suzanne Johnson
"Very helpful, always respond within a reasonable timeframe to any questions and are so friendly! Would recommend contacting them for your insurance needs!"
We responded:
"Thanks, Suzanne!!"
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Alexander Steele

June 29, 2026

5  out of  5
rating by Alexander Steele
"Have worked with Brodie for a few years now for my car, renters, and home insurance and have had nothing but excellent experiences with her—she is always responsive and very helpful. Greatly appreciate her help!"
We responded:
"Thanks so much! We do our best to get responses out as soon as we can, so I appreciate you recognizing that! It's been great doing business with you!"
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Ariana Vora

June 18, 2026

5  out of  5
rating by Ariana Vora
"Knowledgeable, responsive, personable"
We responded:
"I have really enjoyed getting to know you and working closer with you! Thank you for the review!"
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Amanda Marvin

May 28, 2026

5  out of  5
rating by Amanda Marvin
"We switched insurance agencies and not only did we save a significant amount of money, we also were treated kindly, dealt with in a timely and professional manner, and given thorough answers to any questions we had. We highly recommend this group!"
We responded:
"Thank you, Amanda! We look forward to continuing a relationship with you! We appreciate the kind words.
Brodie and Megan"
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Karen Ibey

May 26, 2026

5  out of  5
rating by Karen Ibey
"Very responsive to my needs."
We responded:
"Thank you for the review, Karen! Always a pleasure working with you!"
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Eugenia Snyder

May 5, 2026

5  out of  5
rating by Eugenia Snyder
"My husband and I have been with State Farm for more than 30 years working with agents in five different states. We have nearly always had a positive experience with State Farm and have ALWAYS had a great experience working with Brodie. She is quick to respond to our calls and emails and takes care of things efficiently and accurately. Her service is very personal---she KNOWS us when we call and provides excellent service. We value her advice in determining coverage on our homes and multiple vehicles."
We responded:
"Eugenia- this is such a kind review! I love that you recognize we really do try hard to make this a personal relationship and not a transactional conversation! I look forward to working with you for many years to come! "
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Tom Derouin

May 4, 2026

5  out of  5
rating by Tom Derouin
"Added a car to our policy and had it added quickly. Excellent agent to do business with."
We responded:
"Thanks, Tom! Always a pleasure working with you as well!"
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Douglas Harp

April 29, 2026

5  out of  5
rating by Douglas Harp
"Brodie is knowledgeable and responsive, and is exactly the kind of person you want on your team in the homeowners and auto insurance arena. Five-star service!"
We responded:
"You made it easy, Doug! I thoroughly enjoyed the time spent with you yesterday putting coverages into place. I look forward to our next chat!"
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Chris Cook

April 24, 2026

5  out of  5
rating by Chris Cook
"Easy to work with. Prices were better then some of the local competition. Enjoyed the experience of working with Brodie and her staff."
We responded:
"I’m happy I was able to save you money AND provide you with great service!"
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Katie Ladue Gilbert

April 21, 2026

5  out of  5
rating by Katie Ladue Gilbert
"We, as Realtors always offer a list of trusted Industry leaders to our clients. We have the Brodie Ladue StateFarm team on that list, as they provide exceptional service everytime!"
We responded:
"We always love assisting your buyers and making their entire process as seamless as possible! Thanks for the review!!"
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Chad Getchell

April 20, 2026

5  out of  5
rating by Chad Getchell
"So I have been with State Farm for several years and working with Brodie for a good amount of that time. We have had a need to use our insurance for a home flood, and that was the point where I felt like we went from being indifferent about our insurance provider to being very happy with State Farm and Brodie. In addition, over the years, whenever I need changes to my policy or want to discuss options for my coverage, Brodie and her team are always very responsive and helpful - thank you!"
We responded:
"Such a kind review, Chad! This is the service we strive to provide to set ourselves apart from an 800 number! Thanks for continuing to trust us with your insurance needs!"
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Kelli

April 17, 2026

5  out of  5
rating by Kelli
"I’ve been with this office for several years and would recommend them to anyone looking for an agent! Brodie and her staff are so responsive to all of my insurance needs and helpful with any questions!"
We responded:
"Thanks, Kelli! I always enjoy our conversations! Looking forward to many more years together!"
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Jane

April 15, 2026

5  out of  5
rating by Jane
"I liked the lady i spoke with."
We responded:
"Thanks, Jane!"
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Jill Bradstreet

April 14, 2026

5  out of  5
rating by Jill Bradstreet
"I was insurance shopping last fall and happened on State Farm Insurance, in West Lebanon, NH. The proprietor, Brodie Ladue, gave me a price on two vehicles. She also introduced me to Beacon Trackers which were new to me. Believe it or not they saved my wife and I enough money for a third premium on a third vehicle. Brodie, thank you for your service and expertise. It made me want to bundle my house too!
-Gordon and Jill"
We responded:
"Gordon- it has been a pleasure getting to know you, and about your family over these last few months. I love when someone walks in looking to save some money, and can walk out doing just that! I'm looking forward to many more years of serving you all!"